Expect to be Amazed at the CompTIA Annual Member Meeting

  • Begun, the Cloud War Has

    by Seth Robinson  | April 08, 2014
    Earlier this year, CompTIA’s 2014 Outlook predicted that cloud wars would intensify, with public cloud providers fighting on price and differentiation and private cloud systems fighting to get a foothold. After just one quarter, that prediction holds true; several companies have announced new ways they are pushing this model into new territory. Late March was a game changer, as Google, Amazon, and Microsoft all held events to share updates to their cloud offerings. As expected, price was a ...
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  • A TechVoice Win: Startup R&D Tax Credit Added to Senate Extenders Bill

    by Lamar Whitman  | April 07, 2014
    Last week, the Senate unanimously approved an amendment adding legislation supported by TechVoice – the “Innovation Credit Act of 2013” – to the tax extenders bill currently being debated in the Senate. This is an important milestone for TechVoice. Adding this TechVoice-supported legislation to the extenders bill is a major step on the road to its eventual enactment into law. Next up, the extenders bill, which now includes the startup R&D tax credit, will be voted on ...
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  • Get Mobile or Die, CompTIA Mobility Community’s Third ‘Rumble in the Mobile Jungle’ Concludes

    by Daniel Margolis  | April 04, 2014
    There was a little friendly competition going on in the Mobility Community meeting at CompTIA’s Annual Member Meeting at the Rancho Bernardo Inn in San Diego, Calif., this week. The meeting featured the “Rumble in the Mobile Jungle” (the community has hosted such a debate twice before, including at ChannelCon last year; click here to read all about it). This rumble was moderated by Ryan Morris with Ryan Morris with Morris Management Partners, who also served as host of the rumb ...
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  • How IT Businesses and Their Customers are Changing Focus of Power Talks at CompTIA’s Annual Member Meeting

    by Daniel Margolis  | April 04, 2014
    A shift in the IT customer and IT businesses themselves were the themes of two Power Talk sessions held this week at CompTIA’s Annual Member Meeting at the Rancho Bernardo Inn in San Diego. The theme of the first was “Power Talk: The New IT Decision Maker,” hosted by Carolyn April, director, industry analysis, market research for CompTIA. The four panelists were Paul Cronin, senior vice president and director with Atrion Networking; Leonard DiMiceli, general manager and channel ...
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  • Twin Cities IT Apprentice Program is a Win-Win for Medica

    by Eric Larson  | April 04, 2014
    When IT-Ready Program officials approached Medica about offering post-graduation apprenticeships to adults entering the information technology field, the company’s senior IT leaders were receptive to the notion. After all, Medica already had an internship program in place for high school students, so its employees were accustomed to working with individuals who didn’t have a lot of past IT job experience, said David McPhaul, IT Services manager at Medica. “We saw this as a ...
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  • Channel Firms at AMM Encouraged to ‘Be the Disruption’

    by Steven Ostrowski  | April 03, 2014
    IT channel companies in search of the next big disruptive force need look no further than their mirror, a longtime industry observer opined Wednesday at the 2014 CompTIA Annual Member Meeting. “You are the disruptor,” Chris Gonsalves, vice president, editorial, for The 2112 Group,  told an audience of IT channel partners, vendors and distributors. “If you’re not making someone uncomfortable, you’re just trudging along in the status quo,” he continued. &ld ...
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  • AMM Keynote Speaker Lauds Productive Passion as the Key to Creativity

    by Steven Ostrowski  | April 02, 2014
    The dynamics of creativity demand passion from individuals and teams to produce brilliant work, a top-selling author told attendees today at the 2014 CompTIA Annual Member Meeting. “Don’t short circuit the creative process just to get something done,” author Todd Henry told his audience. Rather, he encouraged them to be both “productively passionate” and “fiercely curious.” Henry led the interactive keynote session on “Passion, Collaboration a ...
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  • MSPs Advised to Take Fresh Look at Contracts, Pricing

    by Steven Ostrowski  | April 02, 2014
    Managed services providers (MSPs) must routinely and regularly examine their customer contracts and pricing strategies if they intend to maximize profitability. That message was delivered Wednesday by several industry experts during a meeting of the CompTIA Managed Services Community. The session was part of the CompTIA Annual Member Meeting taking place this week in San Diego. “I think as an industry we leave a ton of money on the table,” said Frank Picarello chief operating officer ...
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  • Use Your Customer Satisfaction Data to Make More Than Just Money

    by Steven Ostrowski  | April 02, 2014
    The vast majority of companies in North America measure their customer satisfaction performance — nearly 90 percent of all businesses, according to one recent survey. Yet just half of those companies take their customer satisfaction data and share it with their employees. Even fewer — a mere 8 percent — close the loop with customers to let them know how the company has responded to their feedback. The lack of action on customer feedback can result in missed opportunities for mo ...
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  • Job Site Opens the IT Channel to Returning Vets

    by Michelle Peterson  | April 01, 2014
    There are one million service members transitioning from military service to civilian life, and many of them need jobs. Moreover, they need help translating their military experience, which teaches things like leadership, team-building and a strong work ethic, into a resume that will jump out at a hiring manager in the civilian world. U.S. Tech Vets is a great tool in this arsenal. Through a partnership between Monster.com and the country’s top technology associations, U.S. Tech Vets is co ...
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It’s that time of year when a literal who’s who of channel professionals gather to take on some of the industry’s biggest opportunities and concerns. CompTIA’s Annual Member Meeting convenes April 1 in sunny San Diego with a full slate of interactive group discussions, thought-provoking presentations and numerous networking opportunities. Attendees will also get to partake in this year’s IT Hall of Fame and Lifetime Achievement Awards Dinner, as Robert Faletra and Susan Kare are honored for their contributions to our industry.

Prepare to increase your professional acumen, challenge your current practices and forge new business relationships through all the interactive sessions and networking on tap at this year’s event. You’ll get to engage with some of the best minds in the industry and share your ideas to help advance the IT channel. CompTIA members are a savvy group of entrepreneurs and sales and marketing professionals who give their all to develop initiatives, programs and materials to help IT organizations succeed.

Those are just a couple of the reasons so many solution providers, vendors and distribution executives and other channel professionals come to AMM. They also enjoy the educational discussions and gain new perspectives on their own businesses. Many profit from the top-notch channel connections at the event and forge friendships that can last a lifetime. That professional camaraderie is a core value of CompTIA membership — giving everyone an opportunity to grow their minds, businesses and careers.

That philosophy is clearly demonstrated in the individual CompTIA community meetings at AMM. Each of the collaborative groups works closely with their respective industry specialists.     

The Cloud Community will host a panel discussion led by the respected channel expert and research guru Ryan Morris. “Trends in Channel Business Adaptations for the Cloud” will cover some of the top issues facing those who offer these services, including proper channel alignment, business development and planning, and transformation and business agility.

The IT Services and Support Community is bringing its A-game to AMM with a full agenda of initiative discussions, workshops, research and other activities. Get there early, since Jean Mork Bredeson will lead off the session by addressing one of the most valuable and underutilized tools channel companies have at their disposal. Her presentation, “The New Customer Satisfaction: Using It To Make Money,” will offer insightful information and key recommendations for any business looking to improve its client relationships and revenue goals.  Get your morning started right!

Join the Advancing Women in IT Community’s breakfast meeting and learn about its recent developments, including the rollout of its Dream IT program, including tools and educational resources that will inspire girls and women to pursue careers in the IT industry. With a goal of reaching 10,000 people with its message of encouragement, educational and training suggestions and mentorship opportunities, it can surely use your help. With a greater pool of qualified talent with more diverse ideas, the prospects will be even brighter for channel organizations in the future.

The Managed Services Community has a lot of insightful information to share in its AMM meeting, including some highlights from the group’s recently completed survey. Several of the top managed services challenges identified in this research will be discussed in this session, as well as what the group intends to do to address those areas of concern, including organizational management shortfalls.

Leaders in the Tech Convergence Community will focus a lot of attention on business innovation and what members can do to better achieve their long-term goals. Patrick Houston of CloudBase3 will offer sage advice and lead attendees through a variety of improvement exercises in his business agility workshop, “Planning for Business Change and Managing the Ripple Effect.” Tech Convergence Community members should expect to have some fun and gain a lot of valuable insight.    

Insightful business practices and valued industry research will be key topics in the Managed Print Services Community meeting. Attendees will work on building strong offensive strategies and learn more ways to leverage MPS offerings to grow their businesses. They’ll also get the first look at the latest MPS research from CompTIA and discuss how to changes in the customer-decision-making-process could actually boost their revenue opportunities.

The Mobility Community is bringing together some of the industry’s best and brightest to tackle the toughest questions in the channel with its “Mobile Rumble in the Jungle.” This member debate will cover a number of the hottest practice-related issues in an insightful brainstorming format, intended to inspire some innovative ideas and create a lot of peer-to-peer networking opportunities. Everyone may not always agree and there may be some controversy, but everyone should leave better prepared to make money delivering the mobility solutions and services that their clients want and need.

Regardless of your IT services specialty or the role you play in your particular organization, AMM attendance can help boost to your business acumen, alliances and professional opportunities. If you haven’t already signed up, be sure to register today, scheduled your travel, and start packing for the most collaborative event of the spring.
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