Aaron L. Woods
US Channel Group (USCG) ASP Programs
Xerox Global Customer Service, Wilsonville, Oregon
Aaron Woods is the Director of US Channel Group (USCG) ASP Programs in the Global Customer Service Delivery (GCSD) organization for Xerox. He works with senior management to ensure service delivery provided by Xerox Solution Providers is in alignment with the strategic direction of the organization. Some of his primary responsibilities include: relationship management between Xerox Global Technical Service and the USCG organization working with senior staff to assist in developing partner programs targeted at increasing post sale revenue. As a certified Lean Six Sigma Green Belt, Aaron sponsors and leads high-level projects.
Aaron is actively involved in the Computing Technology Industry Association (CompTIA) initiatives targeted at improving services offerings and the experience of resellers and manufacturers throughout the IT industry. A CompTIA member since 1989, he was instrumental in helping to develop and introduce the A+ Certification Program for technicians in 1993 and most recently worked to complete an ITSS community initiative on IT Warranty & Service Abuse. Aaron has served as chair and vice chair of the A+ Certification Advisory Committee, was past Chair of the Printing and Document Imaging (PDI+) certification Advisory Committee, and was the Vice-chair of the IT Services and Support Committee. In 2010, he was appointed Co-Chair of the Ambassadors Program by the Todd Thibodaux, CEO of CompTIA. He has received numerous awards from CompTIA including the 2005 CompTIA Industry Contribution Award for Leadership and was inducted into the 2011 CompTIA IT Hall of Fame. He is currently involved in evangelizing the importance of supporting STEM initiatives to CompTIA peers and locally in Oregon. Aaron recently served on the CompTIA Board of Directors and was Chair of the Governance Committee.
Aaron has a Bachelor of Science in Business Management and a Master of Business Administration from Marylhurst University in Lake Oswego Oregon. He and his wife, Shirley, have five adult children and six grandchildren. He loves to fish, cook, and travel in his spare time.