Community Initiatives

Our Technology Lifecycle Services Community is a meeting ground for all kinds of collaborative efforts from technology services and support professionals. Below is a list of all of our community projects as well as their current status and owner.

In Progress Initiatives

GroupInitiatives/Project NameStatusCompletion DateOwner
Technology Lifecycle Services Recruting and Retention: Gen X and Social Media In Progress12/31/13Bryan L'Esperance
Technology Lifecycle Services Network+ Certification Translation to French In Progress03/31/15Bryan L'Esperance

Completed Initiatives

GroupInitiatives/Project NameStatusCompletion DateOwner
Technology Lifecycle Services Product/Lifecycle Data Standard Complete06/30/05IT Services & Support
Technology Lifecycle Services Industry Standards for Damages Caused by End-User Customer (Europe) Complete03/31/11Elzbieta Godlewska
Technology Lifecycle Services Green IT Complete12/31/10Jim Hamilton
Technology Lifecycle Services Printer/Document Imaging Certification (PDI +) Complete12/31/08IT Services & Support
Technology Lifecycle Services Electronic Warranty Claim Standard Complete06/30/09IT Services & Support
Technology Lifecycle Services Technical Certification Clearinghouse Complete12/31/13Cathy Alper
Technology Lifecycle Services Parts Quality Best Practices Complete06/30/08IT Services & Support
Technology Lifecycle Services Customer Service Skills Complete06/30/07IT Services & Support
Technology Lifecycle Services Standard Error Codes Complete06/30/04IT Services & Support