A managed IT services provider will be entrusted with its customers’ most valuable asset: its information, and that of its own customers. If your goal is to be an MSP, then you’ll want to make every preparation you can, and avail yourself of every resource for ensuring best practices are maintained — just as your customer would.
CompTIA’s face-to-face training is the best way for you to prepare to build a successful IT business, borrowing the wisdom from members who’ve actually achieved it. This valuable workbook will get you ready for that training, as well as provide a framework to guide you in interacting with trainers. Each of the five sections in this Channel Standards Workbook is divided into four parts:
- Intelligent business practices succinctly summarize the key goal in utilizing the business concept properly, ethically, and efficiently.
- Explanation and clarification proceeds into further detail, spelling out the particulars involved in meeting that goal, in a format you can easily comprehend and share with your colleagues without a translator.
- Questions to consider give you a checklist of tasks and milestones that should be addressed before that goal may be considered achieved.
- Recommended practices provides you with nuggets of expertise collected from CompTIA members with decades of experience in the channel, helping you discover the best practices that are most appropriate for your situation.
Download this workbook now, and put the expertise and wisdom of CompTIA’s channel professionals to work for you, in building an efficient, profitable, and ethical managed service provider.
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