Channel Standard Managed IT Solution Provider Workbook

After you’ve downloaded and completed the Channel Standard: Managed IT Solution Provider this workbook will help guide you through the self-evaluation process for an IT Solution Provider organization.

In it you will find:

  • Intelligent business practices – the behavior, activity, process, or expectation to be met. These are phrased as positive statements and can be used to describe your business to clients, partners or other interested parties.
  • Explanation and clarification – additional information that expands the business practice and identifies the intent of the practice.
  • Questions to consider – a representative list of questions that should be posed to a management team about the practice. These may inspire other questions specifically related to the business as well. Use these questions to guide management conversation related to the self-evaluation.
  • Recommended practices – a description of what a 3rd party might be looking for if they were to examine the business. These can be used to help identify where improvement opportunities may lie or where a unique differentiator of the business may be hidden.

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