The CompTIA Unified Communications 10-week Guide as a roadmap that will start your IT services business on the road to new heights through unified communications.
The technological convergence of voice, data, video, and mobility capabilities, or “unified communications” offer a wealth of opportunities -- and some challenges -- in the IT industry. This guide provides the information and training you need to select a unified communications business model and implement that model into your IT services business over ten weeks.
Topics include technical pre-requisites for a successful unified communications practice, like SIP trunking, the customer’s view of unified communications, business drivers, evaluating your business’s capability for maximizing profits from unified communications and tech convergence applications, and many more.
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