CompTIA’s Tech on the Horizon: From VR to Bots research brief examines technologies in pre-adoption stages. The study measures general awareness of different trends among channel firms and end-users and gauges potential business impact.

End-user awareness is generally healthy, and channel firms have some work to do to build up their expertise in these fields as customer interest increases. End-users have a more bullish outlook when it comes to the potential business impact of future technology. Channel firms are likely more cautious based on experience integrating technology and making it enterprise grade, but they will have to find the middle ground between previous practices and experimentation.

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